CETRAI pricing, features & alternatives

AI receptionist (SMB) no-code

No public rating

TL;DR

As of 2026-10-18, CETRAI pricing: Starter $35/mo billed monthly or $30/mo billed annually (150 minutes and 150 conversations); Growth $290/mo monthly or $250/mo annual (1,500 and 1,500); Pro $700/mo monthly or $600/mo annual (3,500 and 3,500). Extra minutes $0.12. The plan pauses when either the minute cap or the conversation cap is reached. Enterprise is custom. No setup fee on standard plans. No free tier was listed on the pages we checked. Best for: small businesses that want one agent on the phone line and the website.

Last verified: 2026-10-18 by the Voice Agent Scout editorial team. Our own test calls: not run yet.

Key facts (checked 2026-10-18)

Starting price: $35/mo
Per minute: $0.12/min overage
Free tier: not public
Compliance stated: HIPAA-ready (Pro and Enterprise), SOC 2 controls (Pro); Type II examination in progress (Enterprise)
Phone numbers: offered, per the vendor pages

A price is shown only when pricing was confirmed on the vendor page. Otherwise the line says not public.

What it does

CETRAI answers inbound phone calls and website voice or text chats from one approved knowledge base. It qualifies the enquiry, books a meeting on connected calendars, writes the transcript into a CRM, and hands the call to a person when the request needs judgement. Paid plans publish minute and conversation caps, and the agent pauses when either cap is hit.

CETRAI pricing (verified 2026-10-18)

CETRAI plans as published
Plan	Price	Included	Overage / extra	Source	Verified
Starter	$35/mo monthly or $30/mo annual	150 minutes and 150 conversations	$0.12/min	[1]	2026-10-18
Growth	$290/mo monthly or $250/mo annual	1,500 minutes and 1,500 conversations	$0.12/min	[1]	2026-10-18
Pro	$700/mo monthly or $600/mo annual	3,500 minutes and 3,500 conversations	$0.12/min	[1]	2026-10-18
Enterprise	Custom	Custom minutes and conversations	—	[1]	2026-10-18

Per-minute price: $0.12/min overage. Free tier: not public.

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Who it's for, and who it isn't

For: Small businesses that want one agent on the phone line and the website.
Not ideal for: Building voice into your own software product. These are finished receptionist or agent products, not developer infrastructure.

Key features

Phone and website voice receptionist; answers from an approved knowledge base; books meetings; HubSpot, Salesforce, Zoho, and Pipedrive CRM sync; Zapier, Make, n8n, and Workato on Pro; 75+ languages [1]

Note: A product of Cetrix Technologies LLC. Pro states HIPAA-ready configuration and SOC 2 controls. Enterprise says a SOC 2 Type II examination is in progress, which is not a completed report.

Compliance and telephony

Compliance stated by the vendor: HIPAA-ready (Pro and Enterprise), SOC 2 controls (Pro); Type II examination in progress (Enterprise).
Phone numbers: offered (per vendor pages).

Our test notes

Not tested yet. We haven't placed test calls with CETRAI, so we make no claims about latency or call quality. See the methodology.

FAQ

How much does CETRAI cost?

As of 2026-10-18: Starter $35/mo billed monthly or $30/mo billed annually (150 minutes and 150 conversations); Growth $290/mo monthly or $250/mo annual (1,500 and 1,500); Pro $700/mo monthly or $600/mo annual (3,500 and 3,500). Extra minutes $0.12. The plan pauses when either the minute cap or the conversation cap is reached. Enterprise is custom. No setup fee on standard plans.

Does CETRAI have a free plan or trial?

No free plan or trial was listed on the pages we checked on 2026-10-18. Ask CETRAI directly.

What is CETRAI's per-minute price?

$0.12/min overage (as published, checked 2026-10-18).

Is CETRAI HIPAA compliant?

CETRAI's pages state: HIPAA-ready (Pro and Enterprise), SOC 2 controls (Pro); Type II examination in progress (Enterprise). Confirm the terms with the vendor.