Upfirst alternatives
Top Upfirst alternatives as of 2026-10-17: Smith.ai (AI Receptionist): small firms wanting per-call pricing and human fallback; Newo.ai: growing smbs wanting after-hours coverage; Aircall: smb and mid-market teams already on cloud telephony. Showing 12 of 98 same-type vendors. As of 2026-10-17, Upfirst published pricing: Starter $24.95/mo (30 calls), Premium $59.95 (90), Pro $159.95 (300), Scale $299 (600); 20% off annually; $0.70–$1.50 per extra call; extra agent $9.95/mo. Per-minute field: not public (priced per call). Free tier: Free trial.
What Upfirst publishes
As of 2026-10-17, Upfirst published pricing: Starter $24.95/mo (30 calls), Premium $59.95 (90), Pro $159.95 (300), Scale $299 (600); 20% off annually; $0.70–$1.50 per extra call; extra agent $9.95/mo. Per-minute field: not public (priced per call). Free tier: Free trial. Features stated: 24/7 answering; caller memory; multiple agents; integrations help. Best for, as the listing states: Small businesses with predictable call counts.
| Plan | Price | Included | Overage |
|---|---|---|---|
| Starter | $24.95/mo ($20 annual) | 30 calls | $1.50/call |
| Premium | $59.95/mo ($48 annual) | 90 calls | $1.00/call |
| Pro | $159.95/mo ($128 annual) | 300 calls | $0.75/call |
| Scale | $299/mo ($240 annual) | 600 calls | $0.70/call |
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How the first three differ
The three names under the sponsored placements, or the first three when nobody is sponsored, compared using only their published fields:
- Smith.ai (AI Receptionist): Small firms wanting per-call pricing and human fallback. Pricing model: per call. Per-call pricing: Free $0 (25 calls/mo, $3.00/call after), Pro $150/mo (~$2.00/call), Enterprise from $500/mo (~$1.67/call). Features stated: AI receptionist with optional human backup; test and simulated calls; call analytics; SMS.
- Newo.ai: Growing SMBs wanting after-hours coverage. Pricing model: monthly or annual plan, no public per-minute rate. Pay As You Go $0 to start (50 free units once, then $1.75/unit); AI Receptionist $299/mo (200 units, $1.50/extra unit); Enterprise custom. Features stated: AI receptionist for after-hours and peak coverage; no long-term lock-in.
- Aircall: SMB and mid-market teams already on cloud telephony. Pricing model: monthly or annual plan, no public per-minute rate. Seats from $30/license/mo (Essentials), $50 (Professional); AI Voice Agent from $100/mo minimum; Custom enterprise Features stated: AI Voice Agents; Cloud calling + CRM sync; 250+ integrations; Call analytics.
How we chose
We included platforms of the same type as Upfirst (AI receptionist (SMB)). Sponsored placements appear first and are labelled; organic results below are ordered by third-party aggregate rating. A vendor with no public rating keeps the older order: a published price first, then a free tier or trial. A price is shown only when we confirmed it. Full criteria are in the methodology. The full set is on the AI receptionist (SMB) page.
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Smith.ai (AI Receptionist)
Best for: Small firms wanting per-call pricing and human fallback
Starting price: $0 to start · Per minute: not public (priced per call, not per minute)
AI receptionist with optional human backup; test and simulated calls; call analytics; SMS
Checked 2026-10-17 · source
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My AI Front Desk (Frontdesk)
Best for: Small businesses wanting phone + chat + SMS in one plan
Starting price: $99/mo · Per minute: not public as overage rate
AI receptionist plus chat, SMS, CRM and automations; 200 voice min/mo; 100 chatbot conversations; 400 SMS
Checked 2026-10-17 · source
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Abby Connect
Best for: Small businesses wanting a human safety net behind AI
Starting price: $165/mo · Per minute: not public
Human, AI or hybrid answering; 24/7 coverage; Bilingual answering; No setup fee
Checked 2026-10-17 · source
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AI-Receptionist.com
Best for: Budget-conscious small businesses
Starting price: $14/mo · Per minute: not public
24/7 answering; 55+ languages; Call summaries
Checked 2026-10-17 · source
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Automaticall
Best for: Very small businesses
Starting price: $9.99/mo · Per minute: not public
Missed-call answering; Spam filtering; WhatsApp follow-up
Checked 2026-10-17 · source
Compare Upfirst with the top 3 Get 3 quotes
FAQ
What is the best alternative to Upfirst?
It depends on your use case. Sponsored placements appear first and are labelled. The top three here as of 2026-10-17 are Smith.ai (AI Receptionist): small firms wanting per-call pricing and human fallback; Newo.ai: growing smbs wanting after-hours coverage; Aircall: smb and mid-market teams already on cloud telephony.
Is there a cheaper alternative to Upfirst?
Compare at your own call volume in the calculator. Per-minute rates alone can mislead, because some include models and telephony and others don't. If a price was not confirmed, the row links to the vendor and does not show an amount.
How did you choose these Upfirst alternatives?
Sponsored placements appear first and are labelled. Organic results below are ordered by third-party aggregate rating. A vendor with no public rating keeps the older order: price transparency (a public price first), then free tier or trial. This page shows 12 of the same type. The category page lists the rest. Sponsorship does not change the rating number.