Home / Compare / My AI Front Desk vs VirtualPBX AI Employee
My AI Front Desk (Frontdesk) vs VirtualPBX AI Employee
Choose My AI Front Desk (Frontdesk) if you are in the group its listing names: Small businesses wanting phone + chat + SMS in one plan. Choose VirtualPBX AI Employee if you are in the group its listing names: A business that wants the AI receptionist bundled with a small phone system. As of 2026-10-22, My AI Front Desk (Frontdesk) published pricing: Business-in-a-Box $99/mo or $79/mo billed annually, 200 voice minutes; Partner/Enterprise custom. Per-minute field: not public as overage rate. Free tier: 7-day free trial. As of 2026-10-22, VirtualPBX AI Employee published pricing: The AI receptionist page offers the receptionist plus phone service for 5 people at $99/month, with no per-call or per-minute AI fee, after 30 days free. A separate form on the same page is for VirtualText chat and says that trial converts to a $99/mo chat plan. That chat plan is not the voice price. Per-minute field: not public (the voice offer says no per-minute AI fee). Free tier: 30 days free on the AI receptionist offer. We have not placed test calls, so this is not a quality ranking.
Pricing checked (My AI Front Desk (Frontdesk)) and (VirtualPBX AI Employee). Sources stay on the vendor pages.
What each listing says
My AI Front Desk (Frontdesk) is listed as AI receptionist (SMB), builder type no-code. The listing best-for line is: Small businesses wanting phone + chat + SMS in one plan. Features stated: AI receptionist plus chat, SMS, CRM and automations; 200 voice min/mo; 100 chatbot conversations; 400 SMS. As of 2026-10-22, My AI Front Desk (Frontdesk) published pricing: Business-in-a-Box $99/mo or $79/mo billed annually, 200 voice minutes; Partner/Enterprise custom. Per-minute field: not public as overage rate. Free tier: 7-day free trial. Source: https://www.myaifrontdesk.com/pricing.
VirtualPBX AI Employee is listed as AI receptionist (SMB), builder type no-code. The listing best-for line is: A business that wants the AI receptionist bundled with a small phone system. Features stated: After-hours and overflow answering; asks the questions the business sets; a public test line at (877) 722-3337; business phone service for up to five people included in the $99 offer. As of 2026-10-22, VirtualPBX AI Employee published pricing: The AI receptionist page offers the receptionist plus phone service for 5 people at $99/month, with no per-call or per-minute AI fee, after 30 days free. A separate form on the same page is for VirtualText chat and says that trial converts to a $99/mo chat plan. That chat plan is not the voice price. Per-minute field: not public (the voice offer says no per-minute AI fee). Free tier: 30 days free on the AI receptionist offer. Source: https://www.virtualpbx.com/ai.
Pricing
My AI Front Desk (Frontdesk)
Pricing model derived from the published text: monthly or annual plan, no public per-minute rate.
| Plan | Price | Included | Overage |
|---|---|---|---|
| Business-in-a-Box | $99/mo ($79/mo annual) | 200 voice minutes | not public |
| Partner / Enterprise | Custom | — | — |
VirtualPBX AI Employee
Pricing model derived from the published text: monthly or annual plan, no public per-minute rate.
| Plan | Price | Included | Overage |
|---|---|---|---|
| AI receptionist | $99/mo | Receptionist plus phone service for 5 people; 30 days free | No per-call or per-minute AI fee stated |
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Side by side
| Attribute | My AI Front Desk (Frontdesk) [1] |  VirtualPBX AI Employee [2] |
|---|---|---|
| Category | AI receptionist (SMB) | AI receptionist (SMB) |
| Builder | no-code | no-code |
| Pricing model | monthly or annual plan, no public per-minute rate | monthly or annual plan, no public per-minute rate |
| Starting price | $99/mo | $99/mo |
| Per minute | not public as overage rate | not public (the voice offer says no per-minute AI fee) |
| Free tier | 7-day free trial | 30 days free on the AI receptionist offer |
| Phone numbers | unknown | yes |
| Compliance stated | not stated | not stated |
| Pricing detail | Business-in-a-Box $99/mo or $79/mo billed annually, 200 voice minutes; Partner/Enterprise custom. | The AI receptionist page offers the receptionist plus phone service for 5 people at $99/month, with no per-call or per-minute AI fee, after 30 days free. A separate form on the same page is for VirtualText chat and says that trial converts to a $99/mo chat plan. That chat plan is not the voice price. |
| Best for | Small businesses wanting phone + chat + SMS in one plan | A business that wants the AI receptionist bundled with a small phone system |
| Verified from each vendor's pricing page. Unverified amounts are omitted. | ||
Cost at a stated volume
| Monthly minutes | My AI Front Desk (Frontdesk) | VirtualPBX AI Employee |
|---|---|---|
| 500 | not computable from public pricing | $99.00 (AI receptionist) |
| 2,000 | not computable from public pricing | $99.00 (AI receptionist) |
Cheapest published plan at each volume. Where the platform does not include models or telephony, we add our default stack of $0.040/min (see the calculator). Per-call and per-customer plans are not in this estimate. This is not a quote.
Where the listings differ
- Per minute: My AI Front Desk (Frontdesk) — not public as overage rate. VirtualPBX AI Employee — not public (the voice offer says no per-minute AI fee).
- Free tier: My AI Front Desk (Frontdesk) — 7-day free trial. VirtualPBX AI Employee — 30 days free on the AI receptionist offer.
- Phone numbers: My AI Front Desk (Frontdesk) — unknown. VirtualPBX AI Employee — yes.
- Best for: My AI Front Desk (Frontdesk) — Small businesses wanting phone + chat + SMS in one plan. VirtualPBX AI Employee — A business that wants the AI receptionist bundled with a small phone system.
Categories: AI receptionist (SMB).
Our test notes
Not tested. We have not placed test calls with My AI Front Desk (Frontdesk) or VirtualPBX AI Employee, so this page makes no claim about latency, interruption, transfer, or call quality. The method we would use is on the methodology page. Until those calls exist, the comparison is published pricing and stated features only.
More comparisons
My AI Front Desk (Frontdesk) alternatives · VirtualPBX AI Employee alternatives
FAQ
Which is cheaper, My AI Front Desk (Frontdesk) or VirtualPBX AI Employee?
At 2,000 minutes a month, using each vendor's cheapest published plan and our default model stack only where the plan does not include models and telephony: My AI Front Desk (Frontdesk): not computable from a public minute plan. VirtualPBX AI Employee: $99.00 on AI receptionist. Checked 2026-10-22. This is an estimate from published list prices, not a quote.
Do My AI Front Desk (Frontdesk) and VirtualPBX AI Employee have a free tier?
My AI Front Desk (Frontdesk): 7-day free trial. VirtualPBX AI Employee: 30 days free on the AI receptionist offer. Checked 2026-10-22 and 2026-10-22.
Have you tested My AI Front Desk (Frontdesk) against VirtualPBX AI Employee?
No. We have not placed test calls. This page does not claim a latency, quality, or accuracy winner. See the methodology.