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Upfirst vs My AI Front Desk (Frontdesk)
Choose Upfirst if you are in the group its listing names: Small businesses with predictable call counts. Choose My AI Front Desk (Frontdesk) if you are in the group its listing names: Small businesses wanting phone + chat + SMS in one plan. As of 2026-10-17, Upfirst published pricing: Starter $24.95/mo (30 calls), Premium $59.95 (90), Pro $159.95 (300), Scale $299 (600); 20% off annually; $0.70–$1.50 per extra call; extra agent $9.95/mo. Per-minute field: not public (priced per call). Free tier: Free trial. As of 2026-10-17, My AI Front Desk (Frontdesk) published pricing: Business-in-a-Box $99/mo or $79/mo billed annually, 200 voice minutes; Partner/Enterprise custom. Per-minute field: not public as overage rate. Free tier: 7-day free trial. We have not placed test calls, so this is not a quality ranking.
Pricing checked (Upfirst) and (My AI Front Desk (Frontdesk)). Sources stay on the vendor pages.
What each listing says
Upfirst is listed as AI receptionist (SMB), builder type no-code. The listing best-for line is: Small businesses with predictable call counts. Features stated: 24/7 answering; caller memory; multiple agents; integrations help. As of 2026-10-17, Upfirst published pricing: Starter $24.95/mo (30 calls), Premium $59.95 (90), Pro $159.95 (300), Scale $299 (600); 20% off annually; $0.70–$1.50 per extra call; extra agent $9.95/mo. Per-minute field: not public (priced per call). Free tier: Free trial. Source: https://upfirst.ai/pricing.
My AI Front Desk (Frontdesk) is listed as AI receptionist (SMB), builder type no-code. The listing best-for line is: Small businesses wanting phone + chat + SMS in one plan. Features stated: AI receptionist plus chat, SMS, CRM and automations; 200 voice min/mo; 100 chatbot conversations; 400 SMS. As of 2026-10-17, My AI Front Desk (Frontdesk) published pricing: Business-in-a-Box $99/mo or $79/mo billed annually, 200 voice minutes; Partner/Enterprise custom. Per-minute field: not public as overage rate. Free tier: 7-day free trial. Source: https://www.myaifrontdesk.com/pricing.
Pricing
Upfirst
Pricing model derived from the published text: per call.
| Plan | Price | Included | Overage |
|---|---|---|---|
| Starter | $24.95/mo ($20 annual) | 30 calls | $1.50/call |
| Premium | $59.95/mo ($48 annual) | 90 calls | $1.00/call |
| Pro | $159.95/mo ($128 annual) | 300 calls | $0.75/call |
| Scale | $299/mo ($240 annual) | 600 calls | $0.70/call |
My AI Front Desk (Frontdesk)
Pricing model derived from the published text: monthly or annual plan, no public per-minute rate.
| Plan | Price | Included | Overage |
|---|---|---|---|
| Business-in-a-Box | $99/mo ($79/mo annual) | 200 voice minutes | not public |
| Partner / Enterprise | Custom | — | — |
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Side by side
| Attribute | Upfirst [1] | My AI Front Desk (Frontdesk) [2] |
|---|---|---|
| Category | AI receptionist (SMB) | AI receptionist (SMB) |
| Builder | no-code | no-code |
| Pricing model | per call | monthly or annual plan, no public per-minute rate |
| Starting price | $24.95/mo | $99/mo |
| Per minute | not public (priced per call) | not public as overage rate |
| Free tier | Free trial | 7-day free trial |
| Phone numbers | unknown | unknown |
| Compliance stated | not stated | not stated |
| Pricing detail | Starter $24.95/mo (30 calls), Premium $59.95 (90), Pro $159.95 (300), Scale $299 (600); 20% off annually; $0.70–$1.50 per extra call; extra agent $9.95/mo. | Business-in-a-Box $99/mo or $79/mo billed annually, 200 voice minutes; Partner/Enterprise custom. |
| Best for | Small businesses with predictable call counts | Small businesses wanting phone + chat + SMS in one plan |
| Verified from each vendor's pricing page. Unverified amounts are omitted. | ||
Cost at a stated volume
| Monthly minutes | Upfirst | My AI Front Desk (Frontdesk) |
|---|---|---|
| 500 | not computable from public pricing | not computable from public pricing |
| 2,000 | not computable from public pricing | not computable from public pricing |
Cheapest published plan at each volume. Where the platform does not include models or telephony, we add our default stack of $0.040/min (see the calculator). Per-call and per-customer plans are not in this estimate. This is not a quote.
Where the listings differ
- Pricing model: Upfirst — per call. My AI Front Desk (Frontdesk) — monthly or annual plan, no public per-minute rate.
- Starting price: Upfirst — $24.95/mo. My AI Front Desk (Frontdesk) — $99/mo.
- Per minute: Upfirst — not public (priced per call). My AI Front Desk (Frontdesk) — not public as overage rate.
- Free tier: Upfirst — Free trial. My AI Front Desk (Frontdesk) — 7-day free trial.
- Best for: Upfirst — Small businesses with predictable call counts. My AI Front Desk (Frontdesk) — Small businesses wanting phone + chat + SMS in one plan.
Categories: AI receptionist (SMB).
Our test notes
Not tested. We have not placed test calls with Upfirst or My AI Front Desk (Frontdesk), so this page makes no claim about latency, interruption, transfer, or call quality. The method we would use is on the methodology page. Until those calls exist, the comparison is published pricing and stated features only.
More comparisons
Upfirst alternatives · My AI Front Desk (Frontdesk) alternatives
FAQ
Which is cheaper, Upfirst or My AI Front Desk (Frontdesk)?
At 2,000 minutes a month, using each vendor's cheapest published plan and our default model stack only where the plan does not include models and telephony: Upfirst: not computable from a public minute plan. My AI Front Desk (Frontdesk): not computable from a public minute plan. Checked 2026-10-17. This is an estimate from published list prices, not a quote. Compare per-call and per-customer plans on their pricing rows. A per-minute estimate does not apply to those.
Do Upfirst and My AI Front Desk (Frontdesk) have a free tier?
Upfirst: Free trial. My AI Front Desk (Frontdesk): 7-day free trial. Checked 2026-10-17 and 2026-10-17.
Have you tested Upfirst against My AI Front Desk (Frontdesk)?
No. We have not placed test calls. This page does not claim a latency, quality, or accuracy winner. See the methodology.