PolyAI
Enterprise voice AILarge contact centres (hospitality, retail, support)
Pricing unconfirmedHome / Vendors / CapacityAgents
CapacityAgents pricing, features & alternatives
Enterprise voice AI managed
TL;DR
As of 2026-10-17, CapacityAgents has no price we could confirm on a public pricing page. Pricing: contact vendor / see their pricing page No free tier was listed on the pages we checked. Best for: contact centers.
Pricing: contact vendor / see their pricing page We did not confirm a public price on a pricing page (checked 2026-10-17). Amounts are not shown.
Last verified: by the Voice Agent Scout editorial team. Our own test calls: not run yet.
What it does
Contact-center voice agents sold by outcome or by minute, covering calls, SMS and web voice.
CapacityAgents pricing
| Plan | Price | Included | Overage / extra | Source | Verified |
|---|---|---|---|---|---|
| Pricing | Contact vendor | — | — | [1] |
Free tier: not public.
Who it's for, and who it isn't
- For: Contact centers.
- Not ideal for: Small budgets or instant self-serve setup: pricing is quote-based and rollouts are scoped with sales.
Key features
Outcome or per-minute pricing; Phone + SMS + web voice [1]
Compliance and telephony
- Compliance stated by the vendor: not stated on the pages checked.
- Phone numbers: not stated on the pages checked.
Our test notes
Not tested yet. We haven't placed test calls with CapacityAgents, so we make no claims about latency or call quality. See the methodology.
FAQ
How much does CapacityAgents cost?
Pricing: contact vendor / see their pricing page Checked 2026-10-17. No public amount is shown here.
Does CapacityAgents have a free plan or trial?
No free plan or trial was listed on the pages we checked on 2026-10-17. Ask CapacityAgents directly.
What is CapacityAgents's per-minute price?
CapacityAgents does not have a confirmed public per-minute price.
Is CapacityAgents HIPAA compliant?
The pages we checked don't mention HIPAA or other compliance. That doesn't mean CapacityAgents isn't compliant, so ask them for a BAA if you need one.
