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Pricing unconfirmedHome / Vendors / Google Customer Engagement Suite
Google Customer Engagement Suite pricing, features & alternatives
Enterprise voice AI managed
TL;DR
As of 2026-10-17, Google Customer Engagement Suite has no price we could confirm on a public pricing page. Pricing: contact vendor / see their pricing page No free tier was listed on the pages we checked. Best for: large enterprises on google cloud.
Pricing: contact vendor / see their pricing page We did not confirm a public price on a pricing page (checked 2026-10-17). Amounts are not shown.
Last verified: by the Voice Agent Scout editorial team. Our own test calls: not run yet.
Key facts (checked 2026-10-17)
- Starting price
- not public
- Per minute
- not public
- Free tier
- not public
- Compliance stated
- not stated
- Phone numbers
- not stated on the pages checked
A price is shown only when pricing was confirmed on the vendor page. Otherwise the line says not public.
What it does
Google Cloud's Gemini Enterprise for Customer Experience (formerly Customer Engagement Suite) with voice agents for contact centers.
Google Customer Engagement Suite pricing
| Plan | Price | Included | Overage / extra | Source | Verified |
|---|---|---|---|---|---|
| Pricing | Contact vendor | — | — | [1] |
Free tier: not public.
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Who it's for, and who it isn't
- For: Large enterprises on Google Cloud.
- Not ideal for: Small budgets or instant self-serve setup: pricing is quote-based and rollouts are scoped with sales.
Key features
Conversational agents; Agent assist; CCaaS integration [1]
Compliance and telephony
- Compliance stated by the vendor: not stated on the pages checked.
- Phone numbers: not stated on the pages checked.
Our test notes
Not tested yet. We haven't placed test calls with Google Customer Engagement Suite, so we make no claims about latency or call quality. See the methodology.
FAQ
How much does Google Customer Engagement Suite cost?
Pricing: contact vendor / see their pricing page Checked 2026-10-17. No public amount is shown here.
Does Google Customer Engagement Suite have a free plan or trial?
No free plan or trial was listed on the pages we checked on 2026-10-17. Ask Google Customer Engagement Suite directly.
What is Google Customer Engagement Suite's per-minute price?
Google Customer Engagement Suite does not have a confirmed public per-minute price.
Is Google Customer Engagement Suite HIPAA compliant?
The pages we checked don't mention HIPAA or other compliance. That doesn't mean Google Customer Engagement Suite isn't compliant, so ask them for a BAA if you need one.