PolyAI
Enterprise voice AILarge contact centres (hospitality, retail, support)
Pricing unconfirmedObserve.AI pricing, features & alternatives
Enterprise voice AI managed
TL;DR
As of 2026-10-17, Observe.AI has no price we could confirm on a public pricing page. Pricing: contact vendor / see their pricing page No free tier was listed on the pages we checked. Best for: enterprise contact centers.
Pricing: contact vendor / see their pricing page We did not confirm a public price on a pricing page (checked 2026-10-17). Amounts are not shown.
Last verified: by the Voice Agent Scout editorial team. Our own test calls: not run yet.
What it does
Contact-center AI with autonomous Voice AI agents and real-time agent assist.
Observe.AI pricing
| Plan | Price | Included | Overage / extra | Source | Verified |
|---|---|---|---|---|---|
| Pricing | Contact vendor | — | — | [1] |
Free tier: not public.
Who it's for, and who it isn't
- For: Enterprise contact centers.
- Not ideal for: Small budgets or instant self-serve setup: pricing is quote-based and rollouts are scoped with sales.
Key features
Voice AI agents; Agent assist; QA [1]
Compliance and telephony
- Compliance stated by the vendor: not stated on the pages checked.
- Phone numbers: not stated on the pages checked.
Our test notes
Not tested yet. We haven't placed test calls with Observe.AI, so we make no claims about latency or call quality. See the methodology.
FAQ
How much does Observe.AI cost?
Pricing: contact vendor / see their pricing page Checked 2026-10-17. No public amount is shown here.
Does Observe.AI have a free plan or trial?
No free plan or trial was listed on the pages we checked on 2026-10-17. Ask Observe.AI directly.
What is Observe.AI's per-minute price?
Observe.AI does not have a confirmed public per-minute price.
Is Observe.AI HIPAA compliant?
The pages we checked don't mention HIPAA or other compliance. That doesn't mean Observe.AI isn't compliant, so ask them for a BAA if you need one.
