PolyAI
EnterpriseLarge contact centres (hospitality, retail, support)
Enterprise customer-service voice agents; contact-centre integrations; multilingual
Emerging Enterprise vendors
54 Enterprise listings are in this group. Page 1 of 6: PolyAI, NiCE Cognigy, Regal, Decagon, Kore.ai, Zoom Virtual Agent.
These profiles stay at their own URLs and are left out of the sitemap until they meet the index rule. The full set of categories is on Emerging voice AI vendors.
NiCE Cognigy
EnterpriseLarge contact centres on existing CCaaS
Enterprise AI agents for voice and chat; integrations with Genesys, Avaya, AWS, Microsoft, 8x8
Regal
EnterpriseEnterprise B2C sales and support
Phone, SMS, chat and WebRTC AI agents; enterprise contact-centre focus
Decagon
EnterpriseEnterprise support orgs
Voice agents; AOP workflows; A/B testing
Kore.ai
EnterpriseLarge enterprises
Voice + digital agents; Agent assist; Contact center
Zoom Virtual Agent
EnterpriseZoom Contact Center customers
Intent understanding; Voice + chat; Contact Center integration
Parloa
EnterpriseLarge enterprises
Voice AI agents; Simulation/testing; Enterprise integrations
Sierra
EnterpriseLarge consumer brands
Voice agents; Agent SDK; Outcome-based pricing
8x8
EnterpriseMid-market and enterprise contact centers
Contact center + UCaaS; AI virtual agent; Omnichannel routing
Ada
EnterpriseEnterprise support teams consolidating automation
AI agent across voice and digital; Knowledge-grounded answers; Reasoning and actions via integrations
Buyers can request quotes without opening a thin profile. Vendors with a full indexed page are in the directory.