PolyAI
Enterprise voice AILarge contact centres (hospitality, retail, support)
Pricing unconfirmedHome / Vendors / Zoom Virtual Agent
Zoom Virtual Agent pricing, features & alternatives
Enterprise voice AI managed
TL;DR
As of 2026-10-17, Zoom Virtual Agent has no price we could confirm on a public pricing page. Pricing: contact vendor / see their pricing page No free tier was listed on the pages we checked. Best for: zoom contact center customers.
Pricing: contact vendor / see their pricing page We did not confirm a public price on a pricing page (checked 2026-10-17). Amounts are not shown.
Last verified: by the Voice Agent Scout editorial team. Our own test calls: not run yet.
What it does
Zoom Virtual Agent resolves customer requests by chat and voice on the Zoom AI platform.
Zoom Virtual Agent pricing
| Plan | Price | Included | Overage / extra | Source | Verified |
|---|---|---|---|---|---|
| Pricing | Contact vendor | — | — | [1] |
Free tier: not public.
Who it's for, and who it isn't
- For: Zoom Contact Center customers.
- Not ideal for: Small budgets or instant self-serve setup: pricing is quote-based and rollouts are scoped with sales.
Key features
Intent understanding; Voice + chat; Contact Center integration [1]
Compliance and telephony
- Compliance stated by the vendor: not stated on the pages checked.
- Phone numbers: not stated on the pages checked.
Our test notes
Not tested yet. We haven't placed test calls with Zoom Virtual Agent, so we make no claims about latency or call quality. See the methodology.
FAQ
How much does Zoom Virtual Agent cost?
Pricing: contact vendor / see their pricing page Checked 2026-10-17. No public amount is shown here.
Does Zoom Virtual Agent have a free plan or trial?
No free plan or trial was listed on the pages we checked on 2026-10-17. Ask Zoom Virtual Agent directly.
What is Zoom Virtual Agent's per-minute price?
Zoom Virtual Agent does not have a confirmed public per-minute price.
Is Zoom Virtual Agent HIPAA compliant?
The pages we checked don't mention HIPAA or other compliance. That doesn't mean Zoom Virtual Agent isn't compliant, so ask them for a BAA if you need one.
